1. INTRODUCTION.
SurveyCaster (the "Service") is offered by NetCasters, Inc. ("NetCasters") subject to this
Agreement on Terms of Agreement (the "Agreement"). Please read this Agreement carefully,
because it constitutes a legally binding contract and governs your participation in
the Service. The Service includes an Internet web site and associated software processes
to create and edit online surveys and obtain survey responses for use
by you ("Member" or "you"). The Terms of Agreement set forth
below and any rules or policies otherwise set forth on this Site comprise the
entire agreement between Member and SurveyCaster and supersedes any and all prior
agreements or understandings between the parties.
2. SERVICE PROVIDED.
Upon payment of the Survey creation fee SurveyCaster will provide online tools to
create, edit, and publish an online survey. Member is solely responsible for the
creation of survey questions, responses, publishing the survey via a link,
and intepretation of the results.
3. MODIFICATION TO SERVICES PROVIDED; TERMS OF AGREEMENT.
Member acknowledges
and agrees that
SurveyCaster may, with or without notice, modify, delete, or amend the Services
and/or Site provided hereunder. Further, Member acknowledges and agrees that
SurveyCaster may further modify, delete or amend the Terms of Agreement from time
to time.
4. PAYMENT TERMS.
Member agrees to pay all charges to Member's account, including any applicable taxes, at
the rates in effect when the charges are incurred. SurveyCaster may change the fees and
charges then in effect, or add new fees or charges, by giving Members notice in advance,
when the change affects the Member. Member must provide SurveyCaster with valid credit
card information, and must promptly inform SurveyCaster of any changes in credit card
validity or expiration date. SurveyCaster will keep Member's credit card information
confidential, and ensure that credit card processing takes place in a secure environment.
Member may cancel his or her subscription at any time by
sending an email to customer service requesting cancellation. Upon receipt of such
notification,
SurveyCaster will immediately terminate Member's access to the Services. No refunds of
subscription fees will be given. If payment cannot be charged to Member's credit card,
SurveyCaster reserves the right to suspend or terminate Member's account and access to the
Services. SurveyCaster reserves the right to terminate Member's subscription at any time.
5. REGISTRATION & PASSWORD.
Member shall provide current, complete, accurate
information in the registration section of the Site. Member shall further
update and keep such information current as needed. Member shall provide a
password in order to access the Member's account. Member is
solely responsible for maintaining the confidentiality of Member's
password and account information. Member shall immediately notify
SurveyCaster of any unauthorized account activity or any breach of security known to
Member.
6. DISCLAIMER OF WARRANTIES.
MEMBER EXPRESSLY ACKNOWLEDGES AND AGREES THAT USE OF THE SERVICE AND THE SITE
IS AT MEMBER'S SOLE RISK. THE SERVICE AND THE SITE ARE PROVIDED ON AN "AS
IS" AND "AS AVAILABLE" BASIS.
TO THE FULLEST EXTENT ALLOWED BY LAW, SURVEYCASTER EXPRESSLY DISCLAIMS ALL WARRANTIES AND CONDITIONS OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT. THE CONTENTS OF THE SERVICES OR THE SITE MAY CONTAIN BUGS, ERRORS, PROBLEMS OR OTHER LIMITATIONS. SURVEYCASTER ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY ERRORS OR OMISSIONS IN CONTENT.
SURVEYCASTER IS NOT RESPONSIBLE FOR THE CONTENTS OF ANY SURVEY OR INVITATIONS TO TAKE SURVEYS OR INVITATIONS TO VIEW SURVEY RESULTS CREATED ON OR THROUGH THE SERVICE NOR IS IT RESPONSIBLE FOR THE RESPONSES SUBMITTED TO ANY SURVEY REQUESTS OR FOR THE RESULTS GENERATED BY SURVEY RESPONSES. SURVEYCASTER DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE RELIABILITY OR ACCURACY OF THE RESPONSES TO SURVEYS. SURVEYCASTER DOES NOT WARRANT OR MAKE ANY REPRESENTATIONS REGARDING THE USE OR THE CONSEQUENCES OF THE USE OF ANY SURVEY, SURVEY RESPONSES OR SURVEY RESULTS NOR DOES SURVEYCASTER WARRANT THE CORRECTNESS, USEFULNESS, RELIABILITY, ACCURACY OR OTHERWISE OF ANY SURVEY, SURVEY RESPONSES OR SURVEY RESULTS. SURVEYCASTER IS NOT RESPONSIBLE FOR ANY DAMAGES, INCLUDING WITHOUT LIMITATION, LOST PROFITS, BUSINESS INTERRUPTION OR OTHER LOSS RESULTING FROM USE OF OR RELIANCE IN ANY WAY ON ANY SURVEY, SURVEY RESPONSES OR SURVEY RESULTS CREATED ON OR THROUGH THE SERVICE OR THE SITE. IT IS SOLELY MEMBER'S RESPONSIBILITY TO EVALUATE THE ACCURACY, RELIABILITY, COMPLETENESS AND USEFULNESS OF ANY SURVEYS, SURVEY RESPONSES, SURVEY RESULTS OR OTHER INFORMATION RECEIVED WHILE USING THE SERVICE OR SITE.
SURVEYCASTER MAKES NO WARRANTY THAT THE SERVICE OR SITE WILL MEET MEMBER'S REQUIREMENTS OR THAT THE SERVICE WILL BE UNINTERRUPTED, TIMELY, SECURE, VIRUS-FREE, ERROR-FREE, ACCURATE OR RELIABLE; NOR DOES SURVEYCASTER MAKE ANY WARRANTY AS TO ANY INFORMATION THAT MAY BE OBTAINED THROUGH THE SERVICE OR SITE OR THAT DEFECTS IN THE SOFTWARE FOR THE SERVICE WILL BE CORRECTED OR THAT THE SITE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.
MEMBER UNDERSTANDS AND AGREES THAT ANY MATERIAL AND/OR DATA DOWNLOADED OR OTHERWISE OBTAINED THROUGH USE OF THE SERVICE OR SITE IS DONE AT MEMBER'S OWN DISCRETION AND RISK AND THAT MEMBER WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO MEMBER'S COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF SUCH MATERIAL OR DATA.
SURVEYCASTER MAKES NO WARRANTY REGARDNG ANY GOODS OR SERVICES PURCHASED OR OBTAINED THROUGH THE SERVICE OR SITE OR ANY TRANSACTIONS ENTERED INTO THROUGH OR BASED UPON THE SERVICE OR THE SITE.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY MEMBER FROM THE SERVICE OR SITE OR THROUGH THE SERVICE OR SITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY MADE HEREIN.
9. LIMITATION OF LIABILITY.
TO THE FULLEST EXTENT PERMISSIBLE PURSUANT TO APPLICABLE LAW, NEITHER SURVEYCASTER NOR
ANY PARENT ENTITIES, SUBSIDIARIES, AFFILIATES, OFFICERS OR EMPLOYEES SHALL BE
LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL OR PUNITIVE
DAMAGES ARISING OUT OF MEMBER'S ACCESS TO, USE OF, INABILITY TO USE, OR
RELIANCE ON THE SERVICE OR ANY SURVEYS, SURVEY RESPONSES OR SURVEY RESULTS,
EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IF MEMBER IS DISSATISFIED
WITH THE SERVICE, THE MATERIALS AVAILABLE ON OR THROUGH THE SERVICE OR THE
SITE, OR WITH ANY OF THE TERMS OF AGREEMENT, MEMBER'S SOLE AND EXCLUSIVE REMEDY
IS TO DISCONTINUE USING THE SERVICE AND LEAVE THE SITE IMMEDIATELY.
7. NO SPAMMING.
Click here
to review NetCaster's No Spamming Policy. Member acknowledges and agrees that
SurveyCaster is serving as "survey host"
and is not the sender or originator of any survey.
From time to time, SurveyCaster
may solicit feedback on services provided by the site. Member warrants and
promises that Member either has an ongoing business or personal relationship
with or has obtained consents to send emails inviting participation in a survey
to the persons on the Member's own email list or such lists purchased from a
third party. Member further warrants that Member's use of the Site or Service
will not violate any spamming, junk mail or other related laws or regulations
prohibiting or discouraging unsolicited mail. When Member enters email information
for Member's survey recipients or establishes email lists in Member's personal Email List
Manager, that information remains untouched and private in Member's personal
locker. Member's password protects that information. SurveyCaster never discloses that
information and if it ever wanted to, SurveyCaster would get express approval from
Member first. However, if Member has breached the Terms of Agreement, SurveyCaster will
report such conduct to the appropriate authorities and turn over any and all
information, including personally identifying information, to appropriate
persons or entities.
8. OTHER PROHIBITED USES.
Member agrees not to transmit through the Service or the Site any pornographic,
obscene, offensive, threatening, harassing, libelous, hate-oriented, harmful,
defamatory, racist, illegal or otherwise objectionable material or content.
Member shall not send any transmission that attempts to hide Member's identity
or represents Member as someone else. Any attempt by Member to transmit,
publish or distribute material or content that promotes, provides or relates to
instructional information about illegal activities or promotes physical harm or
injury against any individual or group is strictly forbidden. Member
specifically agrees not to use the Service or the Site to send any materials,
including surveys and requests to take surveys, to any persons under 18 years
of age unless and until the member has taken and follows all necessary action
and compliance pursuant to state and federal laws. Member agrees not to upload
or distribute in any way any files that contain viruses, corrupted files or any
similar software or programs that may damage the operation of anyone else's
computer, the Service or the Site. Member agrees not to interfere or disrupt
networks connected to the Service and the Site. Any attempt by Member to gain
unauthorized access to any computer system, including accounts, lockers or
databases maintained by and for SurveyCaster, is strictly forbidden. Member agrees
to comply with all applicable laws relating to such conduct. Member agrees to
comply with all laws, rules and regulations regarding transmission of technical
data exported from the United States. If Member engages in any activity set
forth in this paragraph or violates any terms or conditions of the Terms of
Agreement, Member's account will be terminated and use of the Service and Site
prohibited. SurveyCaster will report such conduct to the appropriate authorities
and turn over any and all information, regarding such activity to appropriate
persons or entities.
9. PROPRIETARY RIGHTS.
SurveyCaster owns the content including
the graphics, names, text,
software, music, videos, sound, pictures, compilations, survey
templates, surveys, page layout, design, processes, procedures, magnetic translation,
digital conversion or other material contained in the Service and the
Site to the extent such content is provided and/or designed by
SurveyCaster. It is all protected by copyrights, trademarks, service
marks, patents, or other proprietary rights and laws. No one may copy,
reproduce, distribute in any way, or decompile, reverse engineer or
disassemble the content. Member is permitted the limited license to use
the content of the Service and the Site as authorized herein to create
surveys and view survey responses and survey results for Member's
personal use as an end product only, and Member must at all times
maintain SurveyCaster's copyright symbol on the product in any form or
medium. Member owns its surveys, survey
responses, survey results and related survey data ("Member's Content"), and Member assumes
the entire risk of disclosing Member's Content to third parties.
Modification or use of SurveyCaster's content in any prohibited way is a violation of
copyright and other proprietary laws. No one may copy, reproduce,
transmit, post, distribute or create derivative works from this Site
without prior express authorization.
10. NO MISAPPROPRIATION OR MISUSE OF NAMES, MARKS, OTHER PROPRIETARY MATERIAL.
Member agrees not to use, misuse
or misappropriate any brand names, trademarks, service marks, patents, images,
text or other proprietary material or content of another on or through the
Service or the Site. If Member uses any such proprietary material or content,
by doing so, Member warrants that Member has the right and authority to do so.
11. DATABASE AND STORAGE OF SURVEYS, RESPONSES AND RELATED SURVEY DATA.
Survey results are maintained for a period of 30 days after your survey expires. There are no storage limitations while you are a subscriber.
12. LINKS AND ADVERTISERS.
SurveyCaster may provide advertising space and/or links and pointers to Internet sites
maintained by third parties. SurveyCaster has not reviewed all of the third party
sites nor reviewed any products or services they may provide. SurveyCaster is not
responsible for nor does it endorse the contents or any products or services of
such third parties or their sites. SURVEYCASTER DOES NOT CONTROL IN ANY RESPECT
ANY INFORMATION, PRODUCTS OR SERVICES OFFERED OR SUGGESTED BY THIRD PARTIES ON
THE SITE. SURVEYCASTER DOES NOT ENDORSE OR OTHERWISE WARRANT OR GUARANTEE THE
PRODUCTS OR SERVICES THAT ARE EITHER ADVERTISED ON THE SITE OR CONNECTED BY
LINK.
13. TERMINATION.
These terms of
Agreement may be terminated by either party hereto at any time. SurveyCaster shall
not be liable to Member or any third party in any manner for termination of the
Service. In the event Member should become dissatisfied with the Terms of
Agreement or any modifications thereof, or with the Service or the Site,
Member's only recourse is to discontinue use of the Service, terminate the
membership and give notice of these actions. Upon termination, Member's right
to use the Service and the Site cease immediately and SurveyCaster shall have no
obligation whatsoever to forward any surveys, survey responses or survey
results to Member.
14. INDEMNIFICATION.
Member agrees
to defend, indemnify and hold harmless SurveyCaster, its parent entities,
subsidiaries, affiliates, officers, and employees, for any and all claims and
demands, including attorney's fees, due to or arising from Member's use of the
Service, surveys, survey responses, survey results and any other conduct
related in any way to the Service or the Site, including but not limited to
breaching any warranty or provision contained in these Terms of Agreement.
15. JURISDICTION.
The Terms of
Agreement and the relationship between Member and SurveyCaster shall be treated as
if entered into and executed in the State of Massachusetts and shall be governed
and construed in accordance with the laws of the State of Massachusetts,
without
regard to conflict of law principles. SurveyCaster makes no representation that
the materials and content on the Site or relating to the Services are
appropriate or available for use in other locations, and accessing them from
territories where their contents are illegal is strictly forbidden. Those who
access the Services or the Site from other locations do so on their own
initiative and at their own risk and are responsible for compliance with local
laws. Any claim or demand under the Terms of Agreement must be made within 1
year of the occurrence.
16. NATURE OF AGREEMENT.
Member
agrees that the registration procedure, account set-up and subsequent
activation of the "Submit" button constitute agreement to the Terms
of Agreement. Further, the Terms of Agreement is the entire and only agreement
between the parties and supersedes any prior or other understandings,
representations or warranties. Member agrees that each use of the Services and
the Site reaffirms Member's acknowledgment and agreement to the Terms of
Agreement.
17. GENERAL PROVISIONS.
In any
dispute arising from the relationship between Member and SurveyCaster or the Terms
of Agreement, the prevailing party shall be entitled to reasonable attorney's
fees and costs. The failure by SurveyCaster to enforce any right or provision
under the Terms of Agreement shall not constitute a waiver of that provision or
any other provision of the Terms of Agreement. If any provision of the Terms of
Agreement shall be determined to be invalid or unenforceable by a court of
competent jurisdiction, the other provisions of the Terms of Agreement shall
remain in full force and effect.